Privacy Policy

Effective Date: April 19, 2025

At Praisely, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services.

1. Information We Collect

• Account Data: Name, email address, and login credentials.
• Contact Data: Uploaded contact information such as names and phone numbers.
• Usage Data: Interaction with the platform, including review request activity.
• Cookies: For session management and analytics.

2. How We Use Your Information

• To provide and maintain our services.
• To process and deliver review requests.
• To communicate with you about account updates or support.
• To improve and analyze our service usage.

3. Sharing Your Information

We do not sell your information. We may share data with:

• Service providers like Twilio (for SMS delivery) and Salesforce (for integrations).
• Legal authorities if required by law or to protect our rights.

4. Data Security

We implement industry-standard measures to protect your data from unauthorized access, disclosure, or destruction.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

6. Retention

We retain data only as long as necessary to provide services and meet legal obligations.

7. Children’s Privacy

Our service is not intended for individuals under the age of 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@praisely.ai.